QCAS Resources

Choosing a Personal Assistant (PA) or carer

Understanding what to look for and how to verify key information when arranging independent care.

What is a Personal Assistant (PA)?

Personal Assistants (PAs), sometimes referred to as independent carers, provide flexible, personalised support to individuals in their own homes or communities.

Unlike traditional care services, PAs often work independently, which can offer greater flexibility — but also means fewer standardised checks.

What to look for when choosing a PA or carer

  • Identity and right to work
  • Enhanced DBS check
  • Relevant training and experience
  • References
  • Insurance cover

Why verification matters

When working with independent carers, checks may vary depending on how they are introduced. It can also be challenging to know what to look for and ensure the information is current and valid. Approval does not guarantee suitability or safety however verifying key information can help you better understand who you are engaging and support more informed decision-making.

Check a Carer

How to find a Personal Assistant

Personal Assistants are typically introduced through care introduction agencies.

QCAS does not provide a directory or matching service, but supports the process by verifying carers.

QCAS endorses care introduction agencies that commit to working with QCAS approved carers.

Find a QCAS Endorsed Provider

Verification is one part of choosing a Personal Assistant. It should be considered alongside interviews, references and ongoing communication.