A recognised benchmark for independent Personal Assistants — designed to provide confidence, clarity, and trust when choosing support.
When a Personal Assistant meets the QCAS Professional Standard, it means they:
This is not a one-time check — it reflects a commitment to maintaining professional standards.
Independent Personal Assistants offer flexibility, continuity, and more personalised support.
However, they are not regulated in the same way as traditional care providers.
The QCAS Professional Standard exists to:
The QCAS Professional Standard is built on three key elements:
Personal Assistants must complete a structured approval process before being accepted onto the QCAS scheme. This includes:
Approval confirms a Personal Assistant has met the requirements of the QCAS Professional Standard, and can form part of a decision-making process when assessing suitability for a specific role.
All approved Personal Assistants must follow a clear set of professional standards covering:
Approval is not permanent. Personal Assistants are expected to:
Where concerns are raised, approval may be reviewed, suspended, or withdrawn.
The QCAS Professional Standard reflects how Personal Assistants should actually work:
It supports professionalism without removing choice and control.
Choosing the right Personal Assistant is about trust.
The QCAS Professional Standard helps answer a simple question:
“Can I feel confident in the person supporting me or my family?”
The QCAS Professional Standard means:
